Returns Policy

Returns (excluding Sparex lubricants) – The Buyer is able to return goods regardless of reason only with the prior permission of Sparex. Subject to such permission being granted by Sparex, all re-saleable catalogue items may be returned within 14 days of delivery for full credit. Goods returned after 14 days will be subject to a 15% handling charge. Sparex will not accept goods for return after 6 months. Goods not normally stored by Sparex will only be accepted for return subject to Sparex supplier's returns policy.

Defective goods may only be returned under the conditions above and subject to the Sparex warranty procedure.

Returns (Sparex lubricants) - Sparex lubricant product ordered incorrectly or surplus to requirements cannot be returned nor accepted for credit.

Returns Request Form

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